Legal
Privacy Policy
Last updated: July 2026
1. Information We Collect
When you register for Volia, we collect your name, email address, and account credentials. When you use our API, we collect voucher data, campaign settings, and redemption logs necessary to provide the service.
2. How We Use Your Information
We use your information to operate, maintain, and improve Volia — including processing API requests, sending service notifications, and providing customer support. We do not sell your personal data to third parties.
3. Data Storage & Security
Your data is stored securely on encrypted servers. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.
4. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics that collect personally identifiable information.
5. Data Retention
We retain your account data for as long as your account is active. Voucher and redemption data is retained for operational purposes. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data. To exercise these rights, contact us at support@vouchy.my.id.
7. Third-Party Services
Volia uses third-party infrastructure providers (cloud hosting, database) to operate the platform. These providers are contractually bound to protect your data and may not use it for any other purpose.
8. Contact
For privacy-related inquiries, email us at support@vouchy.my.id.